Hello, this is the ShimaSuki editorial department.Japan, with its stunning natural beauty, rich cultural heritage, and high-tech cities, is a dream destination for many travelers. However, not everything goes smoothly for first-time visitors. Some leave with unforgettable memories, while others face unexpected challenges that can dampen their experience.
Language barriers, cultural differences, and unfamiliar transportation systems are among the top difficulties tourists encounter. In this article, we’ll explore six common problems foreign tourists face in Japan and provide practical tips to handle them like a pro.
Language Barrier: Can’t Read or Speak Japanese
Common Problems:
- Struggling to buy train tickets due to unreadable signs
- Difficulty ordering food at restaurants
- Unable to explain symptoms at a clinic or hospital
Solutions:
- Install reliable translation apps like Google Translate or Papago
- Look for multilingual support desks at train stations and tourist centers
- Choose restaurants with picture menus
- Prepare a printed or digital phrasebook or “point-and-speak” guide
The further you travel from major cities, the fewer English-speaking locals you’ll find—so advance preparation is essential.
Confusing Transportation Systems
Common Problems:
- Trouble understanding the difference between JR lines, subways, and private railways
- Difficulty using IC cards like Suica or PASMO
- Getting lost in large, complex train stations
Solutions:
- Use apps like “Japan Travel by NAVITIME” or Google Maps for route planning
- Buy an IC card right after arrival and learn how to charge it
- Visit tourist information counters in major stations for help in English
- Consider travel passes like the Japan Rail Pass or city-specific unlimited ride tickets
While Japan’s public transportation is efficient and punctual, it can be overwhelming for newcomers due to its complexity.
Cash-Heavy Culture: Credit Cards Not Always Accepted
Common Problems:
- Small eateries and souvenir shops may be cash-only
- ATMs sometimes reject foreign cards
Solutions:
- Always carry enough cash (¥5,000–¥10,000 per day is a safe estimate)
- Use ATMs at convenience stores like 7-Eleven and Lawson, which accept international cards
- Bring a prepaid travel card as a backup
- Set up mobile payment apps (e.g., PayPay or Suica Mobile) if possible
While cashless payments are growing, many rural areas and small businesses still operate on a cash-only basis.
Trash Sorting and Lack of Public Bins
Common Problems:
- Difficulty finding trash cans in public spaces
- Not understanding how to separate waste (burnable, recyclable, etc.)
Solutions:
- Be ready to carry your trash for a while until you find a bin
- Use bins at convenience stores or train stations
- Check local trash-sorting guidelines—rules vary by city
Japan’s clean streets are thanks to strict waste management and community cooperation. Learning a few basics will help you respect local customs.
Cultural Norms and Etiquette Confusion
Common Problems:
- Unsure when to take off shoes indoors
- Talking loudly or making phone calls in public transport
- Unknowingly breaking bathhouse (onsen) rules
Solutions:
- Watch short videos or read guides on Japanese etiquette before your trip
- Ask staff for guidance if unsure about customs in ryokans or bathhouses
- Learn a few polite Japanese phrases like “arigatou” (thank you) or “sumimasen” (excuse me)
Showing even a little cultural awareness goes a long way in earning respect and kindness from locals.
Unreliable Wi-Fi and Mobile Connectivity
Common Problems:
- Can’t navigate or translate without internet
- Lack of public Wi-Fi in some areas
Solutions:
- Rent a pocket Wi-Fi device at the airport
- Download apps like “Japan Connected-free Wi-Fi”
- Purchase a local SIM card or eSIM before or upon arrival
Though connectivity has improved, Japan’s public Wi-Fi access still lags behind other countries, so having a personal solution is recommended.
Conclusion: A Well-Prepared Trip Is a Better Trip
Most of the common problems tourists face in Japan can be avoided with a bit of preparation. Locals are generally kind and willing to help, but having the right tools and knowledge makes your trip smoother and more enjoyable.
We hope this guide helps you travel Japan with confidence and create amazing memories. From ancient temples to bustling cities, your Japanese adventure awaits!
